General framework for services provided

• During a first telephone exchange, without charge of course, you explain to me your project or the problem and your needs and objectives. I agree, if I have the relevant expertise, to help you. If not, I refer you to another professional.

• If we agree, I will meet you at your daycare, familiarize myself with the context, you will provide me with the necessary information so that I can make a valid diagnosis of the situation or provide a plan to realize an appropriate project..

• At a second meeting, I present to you a comprehensive concrete action plan, I explain it to you, give you or lend you the appropriate tools, give you examples, perform demonstrations, let you practice and adjust as needed. If it is to accompany you in a project, instead of a second meeting, I send you a service quote including an overview of the plan to realize the project.

If you have started implementing the action plan that I have provided, we will meet again to measure together the progress towards achieving your goal; I will provide my help as needed. Once you have reached your goal at a level that satisfies you, my work is over, yours continues in confidence and efficiency!

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